1. Introduction 

Welcome to Bright Sunrise. We are a dedicated early childhood education and childcare provider committed to nurturing young minds in a safe, stimulating, and loving environment. Our website, www.brightsunrise.org, serves as a resource for families to learn about our programs, connect with our admissions team, and take the first steps toward enrolling their child. 

At Bright Sunrise, the safety and well-being of every child in our care is our highest priority — and that commitment extends fully to the digital world. We understand that when you share information about your family with us, you are placing a deep level of trust in our hands. We take that responsibility seriously. 

This Privacy Policy explains in clear, straightforward language what information we collect when you visit our website or interact with our services, how we use and protect that information, with whom we may share it, and what rights you have as a parent or guardian. We have written this policy to be transparent and understandable — because you deserve to know exactly how your family's information is handled. 

By using our website or submitting any inquiry or enrollment form, you acknowledge that you have read and understood this Privacy Policy. If you have any questions at any point, please do not hesitate to reach out to us directly — our contact details are provided at the end of this document. 

2. Information We Collect 

We collect information only when it is necessary to provide you with the services and communication you have requested. The following categories describe the types of information we may collect through our website. 

2.1 Parent and Guardian Information 

When you submit an inquiry form, schedule a tour, or begin the admissions process, we may collect: 

• Full name of the parent or legal guardian 

• Home, work, or mobile telephone numbers 

• Email address 

• Residential address (if provided during enrollment) 

• Relationship to the child (mother, father, legal guardian, etc.) 

• Preferred method and time of contact 

2.2 Child Information 

As a childcare and early education provider, we may collect limited information about your child when voluntarily submitted through our enrollment or inquiry forms. This may include: 

• Child's first name and date of birth 

• Desired start date and program type (e.g., toddler, preschool, kindergarten) 

• Any special requirements or considerations shared voluntarily by the parent or guardian 

We want to be clear: we do not knowingly collect detailed personal information about children without the explicit consent of a parent or legal guardian. Parents and guardians are the only parties who submit information on behalf of their children through our website. 

2.3 Inquiry and Admission Form Data 

When you fill out any form on our website — including contact forms, tour booking forms, or admissions enquiry forms — we collect the information you choose to provide. This typically includes your message, the program you are enquiring about, and any scheduling preferences you share with us. 

2.4 Payment Information 

If Bright Sunrise processes any fees online (such as registration fees or deposits), payment transactions are handled by a secure, PCI-DSS-compliant third-party payment gateway. We do not store, process, or have access to your full credit or debit card numbers, CVV codes, or banking details on our own servers. Any financial data you submit during a transaction is encrypted and managed exclusively by our payment processor in accordance with applicable financial security standards. 

2.5 Technical and Usage Data 

Like most websites, our site automatically collects certain technical information when you visit. This data is collected through standard web technologies and does not personally identify you on its own. It may include: 

• Your IP address and approximate geographic location 

• The type of browser and device you are using 

• The pages you visit on our website and the duration of your visit 

• Referring URL (the site that linked you to ours) 

• Time and date of your visit 

• Cookie and session identifiers (see Section 4 for more detail) 

This technical data helps us understand how visitors use our website so we can improve your experience and the quality of our online information. 

3. How We Use Your Information 

Bright Sunrise uses the information we collect only for the purposes described below. We do not sell your personal information to third parties, and we do not use it for purposes unrelated to the operation of our school and services. 

3.1 Responding to Inquiries 

When you submit a contact or inquiry form, we use your information to respond to your questions, provide information about our programs, schedule tours, and generally assist you in exploring whether Bright Sunrise is the right fit for your family. 

3.2 Enrollment Processing 

If you choose to move forward with an application or enrollment, we use the information you provide to process your admissions request, assess program availability, communicate next steps, and complete any required documentation or registration processes. 

3.3 Parent and Family Communication 

Once you are in contact with us, we may use your contact details to send you relevant communications about your enquiry or enrollment status, upcoming program information, important school updates, and events of interest to prospective or enrolled families. 

3.4 Improving Our Services and Website 

We use anonymised technical and usage data to analyse how visitors interact with our website, identify areas for improvement, resolve technical issues, and enhance the overall experience for families seeking information about our programs. 

3.5 Marketing and Newsletters 

With your consent, we may use your email address to send you periodic newsletters, early childhood education resources, program updates, or special announcements from Bright Sunrise. You can opt out of these communications at any time by clicking the 'Unsubscribe' link in any email we send, or by contacting us directly. We will never send you unsolicited marketing communications without your prior agreement. 

4. Cookies & Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather anonymised usage data. Cookies are small text files placed on your device when you visit a website. They help us remember your preferences and understand how you use our site. 

We may use the following types of cookies: 

• Essential Cookies — These are necessary for the website to function correctly, such as maintaining your session as you navigate between pages. You cannot disable these without affecting core website functionality. 

• Analytics Cookies — These help us understand visitor behaviour across our website by collecting anonymised data (for example, through tools such as Google Analytics). This allows us to improve our content and user experience. 

• Marketing and Preference Cookies — These may be used to deliver relevant content and, where applicable, track the performance of our advertising campaigns. These cookies are only placed with your consent. 

You can control and manage cookies through your browser settings at any time. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect your experience on our website. For detailed guidance on managing cookies, visit www.aboutcookies.org. 

We do not use tracking technologies to collect sensitive personal information, and we do not share cookie data for the purpose of third-party behavioural advertising. 

5. Sharing of Information 

Bright Sunrise does not sell, rent, or trade your personal information to any third party. We may share your information in a limited number of circumstances, described below, and only to the extent necessary for a legitimate operational or legal purpose. 

5.1 Bright Sunrise Staff 

Your information may be accessed by authorised members of our administrative, admissions, and teaching staff who need it to respond to your enquiry, assist with your enrollment, or communicate with you about our programs. All staff are required to handle personal information with strict confidentiality. 

5.2 Trusted Service Providers 

We may share your information with carefully selected third-party service providers who support the operation of our website and business, such as our website hosting provider, email service platform, or customer relationship management (CRM) system. These providers are contractually obligated to process your data only on our behalf and in accordance with this Privacy Policy. They are not permitted to use your information for their own marketing or independent purposes. 

5.3 Payment Gateway Providers 

If you make a payment through our website, your payment details are handled exclusively by our PCI-DSS-compliant payment gateway partner. We do not receive or store your card information. The applicable payment processor's own privacy policy governs their use of your data. 

5.4 Legal Compliance and Protection 

We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to: 

• Comply with a legal obligation or respond to a lawful request from a public authority 

• Protect the rights, safety, or property of Bright Sunrise, our staff, families, or children 

• Prevent or investigate suspected fraud, misuse, or illegal activity 

In all cases, we will share only the minimum information required and will notify you where permitted by law. 

6. Data Retention 

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. 

• Inquiry and contact form data is typically retained for a period of up to 24 months, after which it is securely deleted or anonymised. 

• Enrollment records for children admitted to our programs are retained for the duration of the child's enrollment and for a reasonable period thereafter, in accordance with educational record-keeping obligations under applicable law. 

• Marketing communication preferences and opt-out records are retained indefinitely to ensure we respect your wishes. 

• Technical and analytics data collected via cookies is typically retained for up to 26 months, depending on the analytics platform used. 

When personal information is no longer required, we dispose of it securely using industry-standard methods to prevent unauthorised access or recovery. 

7. Data Security 

Bright Sunrise is committed to protecting your personal information from unauthorised access, loss, misuse, alteration, or disclosure. We implement a range of technical and organisational security measures appropriate to the sensitivity of the data we hold, including: 

• SSL/TLS encryption for all data transmitted between your browser and our website 

• Secure, access-controlled hosting environments with regular security updates 

• Restricted access to personal data, limited to authorised personnel only 

• Regular review of our data handling procedures and security practices 

• Use of reputable, security-certified third-party service providers 

While we take these measures seriously and work hard to safeguard your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to responding swiftly and transparently to any incident that may affect your data. 

If you have reason to believe that your interaction with us has been compromised, please contact us immediately using the details in Section 13. 

8. Children's Privacy 

Bright Sunrise is a childcare and early education provider. While our services are designed for young children, our website is intended solely for use by adults — specifically parents, legal guardians, and other adults seeking information about our programs. 

We do not knowingly collect personal information directly from children through our website. All information relating to a child — such as their name, age, or educational needs — is submitted voluntarily by a parent or legal guardian on the child's behalf as part of the inquiry or enrollment process. We collect only the minimum child-related information necessary to assess enrollment eligibility and personalise our response to your family's needs. 

If you are a parent or guardian and you believe that your child has submitted any personal information to us directly without your knowledge or consent, please contact us immediately. We will take prompt steps to review and, where appropriate, delete any such information from our records. 

Our approach to the handling of children's information is guided by the principle of caution: we collect as little as possible, retain it only as long as necessary, and protect it with the same care we extend to every child who walks through our doors. 

9. Your Rights 

We believe in putting families in control of their information. Depending on your location and applicable law, you may have the following rights regarding the personal information we hold about you: 

9.1 Right of Access 

You have the right to request a copy of the personal information we hold about you or your child. We will respond to such requests within the timeframe required by applicable law (typically within 30 days). 

9.2 Right to Correction 

If you believe any information we hold is inaccurate, incomplete, or out of date, you have the right to request that we correct it. We encourage families to keep us informed of any changes to their contact details or circumstances. 

9.3 Right to Deletion 

In certain circumstances, you may request that we delete the personal information we hold about you or your child. We will fulfil such requests where we are not required by law or legitimate educational necessity to retain the data. 

9.4 Right to Opt Out of Marketing 

You have the right to opt out of receiving marketing communications from us at any time. You can do so by clicking the 'Unsubscribe' link in any email we send, or by contacting us directly. Opting out of marketing will not affect any service-related communications you may need to receive from us. 

9.5 Right to Data Portability 

Where applicable law provides for it, you may request that we provide your personal information in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider. 

9.6 Right to Object or Restrict Processing 

You may have the right to object to or request restrictions on certain types of processing of your personal information, including profiling or automated decision-making. Please contact us to discuss your specific concerns. 

To exercise any of your rights, please contact us using the information provided in Section 13. We may need to verify your identity before processing your request. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive. 

10. Third-Party Links 

Our website may contain links to external websites, resources, or platforms operated by third parties — for example, links to social media profiles, educational resources, or partner organisations. These links are provided for your convenience and information only. 

Bright Sunrise is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policy of any external website you visit before submitting personal information. The inclusion of a link to a third-party site does not constitute our endorsement of that site or its practices. 

11. International Users & CCPA 

11.1 International Users 

Bright Sunrise is based in San Jose, California, United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you acknowledge and consent to this transfer in accordance with applicable laws. 

11.2 CCPA — California Residents 

Because Bright Sunrise is located in San Jose, California, the California Consumer Privacy Act (CCPA) is directly applicable to how we handle personal information. As a California resident, you have the following rights: 

• The right to know what categories of personal information we collect, the purposes for which we use it, and whether it is shared with third parties 

• The right to request deletion of your personal information, subject to certain exceptions 

• The right to opt out of the sale of your personal information — note that Bright Sunrise does not sell personal information under any circumstances 

• The right not to be discriminated against for exercising any of your CCPA rights 

To submit a CCPA request or to designate an authorised agent to act on your behalf, please contact us using the details in Section We will verify your identity and respond within 45 days as required by California law, with a possible extension of an additional 45 days where necessary. 

12. Updates to This Privacy Policy 

Bright Sunrise reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or the services we offer. When we make material changes, we will update the 'Last Updated' date at the top of this document and, where required, notify you by email or through a prominent notice on our website. 

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your family's information. Your continued use of our website after any changes take effect constitutes your acceptance of the revised policy. 

If you have questions about any changes to this policy, please contact us before continuing to use our website. 

13. Contact Us 

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, we warmly invite you to get in touch with us. Your trust matters deeply to us, and we are committed to addressing any concerns promptly and transparently. 

 

Bright Sunrise Preschool

 

📍  Address:  3520 San Felipe Rd, San Jose, CA-95135

📧  Email:  Info@BrightSunrise.org

📞  Phone:  279-297-2400

🌐  Website:  www.brightsunrise.org 

 

At Bright Sunrise, every family's trust is the foundation of everything we do. Thank you for choosing us.